Hik-Connect DocsAnswer Call from Indoor Station
Answer a video intercom call forwarded from an indoor station to the Hik-Connect Mobile Client, view live video, and open the door remotely.
If no one answers the call via the indoor station for a while, the call will be forwarded to the Mobile Client. You can answer the call, view the live video of the door station, as well as open the door.
Before You Start
You should have added a video intercom device to the Mobile Client. See Add Device for Management for details.
Note
Up to 6 users can view the live video of the same door station at the same time. If there are already 6 users viewing the live video, you can only use the audio function of the video intercom device.
Steps
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Tap the call message to enter the following page.
Figure 1. Call Page -
Perform the following operations.
Operation Description Answer the Call Tap 
to answer the call.Stop/Restart Live View Tap 
to stop the live view. Tap 
to restart it.Mute Tap 
to mute the live video.Open Door Tap 
to open the door.Digital Zoom Pinch two fingers together to zoom in the live video image, and spread them apart to zoom out.
Related
Check Event Information or Call Logs
Review alarm event information and call logs on the Notification page, filter events, zoom pictures, save images, play back video, and manage events.
Other Functions
Touch ID (or Face ID) authentication and management of recorded videos and captured pictures on the Hik-Connect Mobile Client.