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User Manual
Help CenterDevice ManagementAdd Device for Management

Add a Device by Hik-Connect Domain

Manually add a device that supports the Hik-Connect cloud service using its serial number.

For devices which support Hik-Connect service (a cloud service provided by Hikvision), you can add them manually by Hik-Connect domain.

Before You Start

  • Make sure the device is powered on.
  • If adding access control device, you should activate the device and set the device network information via other clients (e.g., iVMS-4200 client software) before adding it to this client.

Steps

  1. On the device list page, tap plus → Manual Adding to enter the Add Device page.

  2. Select Hik-Connect Domain as the adding type.

  3. Enter the device serial No. manually.

    Note

    • By default, the device serial No. is on the device label.
    • For the video intercom devices, when entering the serial No. of the indoor station, the corresponding door station will also be added to the Mobile Client automatically.
    • An indoor station can be linked to multiple door stations.
  4. Tap save to search the device.

    Note

    • If the device has been added to another account, you should unbind the device from the account first. See Unbind Device from Its Original Account for details.
    • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network.
    • If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see Activate an Inactive Device.
    • If Hik-Connect service is disabled for the device, you should enable the function (excluding the access control device). For details, see Enable Hik-Connect Service When Adding Device on Mobile Client.
  5. Tap Add on the Result page.

  6. Enter the device verification code.

    The device will be added successfully.

    Note

    • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.
    • For details about enabling Hik-Connect service, see Enable Hik-Connect Service for Device.
  7. Optional: Tap Configure DDNS to configure DDNS.

    Note

    • See Set DDNS for details.
    • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported, and the streaming speed will be faster than streaming via Hik-Connect service.
    • If you skip this step, the device will be accessed via Hik-Connect service.
  8. Tap Finish.

  9. Optional: Delete the device.

    • On the device list, if the list is in list mode, swipe the device name to the left and tap info → Delete Device.
    • On the device list, if the list is in thumbnail mode, tap the device name or tap gear, and then tap Delete Device.

Related

  • Add Device for Management
  • Add a Device by IP/Domain

Add a Device by IP/Domain

Add a device to the Mobile Client using its fixed IP address or domain name for faster streaming.

Connect Offline Device to Network

Connect an offline device to a network when adding it to the Mobile Client.

Table of Contents

Before You Start
Steps
Related