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Help CenterDevice Management

Connect Offline Device to Network

Connect an offline device to a network when adding it to the Mobile Client.

When adding a device to the Mobile Client, if the device is offline, you should connect the device to a network first. The Mobile Client provides the following four methods for connecting offline devices to networks.

Note

For access control device, you should connect it to a network via other Clients (e.g., iVMS-4200 client software).

Connecting to Wired Network

Use this method if a router is available for the device to connect to.

Note

Make sure the device is powered on.

Connecting to Wireless Network

Use this method if a wireless network is available for the device to connect to. "Device" here excludes wireless doorbell, wireless security control panel, and Mini Trooper (a kind of battery camera).

Note

  • Make sure your phone has connected to a Wi-Fi network before using the method.
  • The device should support connecting to wireless network.

Connecting to Network by Wi-Fi Configuration

You can use this method to connect wireless doorbell to the network by using the doorbell to scan the QR code generated by the Mobile Client.

Tap Connect to a Network on the Result page and then follow the instructions on the subsequent pages to connect the device to the network.

Connecting to Network by Access Point

In the Mobile Client, Access Point (AP) refers to a networking hardware device (e.g., wireless doorbell or wireless security control panel), which can provide a Wi-Fi network for the phone to connect to.

Note

You should have turned on WLAN in the phone's operation system.

Tap Connect to a Network on the Result page, select Wireless Connection as the connection type, and then follow the instructions on the subsequent pages to complete the connection process.

Related

  • Device Management
  • Add Device for Management

Add a Device by Hik-Connect Domain

Manually add a device that supports the Hik-Connect cloud service using its serial number.

Enable Hik-Connect Service for Device

Enable the Hik-Connect cloud service on a device via the Mobile Client or the device web page.

Table of Contents

Connecting to Wired Network
Connecting to Wireless Network
Connecting to Network by Wi-Fi Configuration
Connecting to Network by Access Point
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