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Help CenterDevice Management

Upgrade Device Firmware

Upgrade a Hikvision device to its latest firmware version from the Mobile Client.

For a device added via IP/Domain, its new version can be detected by the Mobile Client. Once detected, you can upgrade the device to its latest version.

Steps

  1. Enter the Device Information page.

    • On the device list page, if the page is in the list mode, swipe the device name to the left and tap info.
    • On the device list page, if the page is in thumbnail mode, tap the device name or tap gear.
    • On the Live View page, tap menu and then tap Settings.

    Note

    For details about how to enter the Live View page, see Start and Stop Live View.

  2. Tap settings → Device Version to enter the Device Version page.

  3. Tap Upgrade and then tap UPGRADE on the pop-up window.

    The Mobile Client will download the upgrade file first and then start upgrading the device.

    Note

    You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected. For details, see Auto-Download Upgrade File.

Related

  • Device Management
  • Device Settings

Remotely Configure Device

Configure device parameters remotely, including basic information, time settings, recording schedule, and more.

Transfer Device to Others

Transfer a device from your Hik-Connect account to another person's account.

Table of Contents

Steps
Related