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Help CenterPlayback

Download Video Segment

Download a specific video segment as evidence during playback of cameras linked to a DVR or NVR.

During playback of the cameras linked to a DVR or NVR, you can download a specific video segment as evidence if it contains important information about incidents such as violent crimes in case of the need for settling disputes or legal cases.

Note

The function should be supported by the device.

Steps

  1. Start playback.

  2. Tap Download if important information occurs on the image.

    By default, the video segment which lasts 130 seconds (from 10 seconds before the tapping, to 120 seconds after that) will be automatically selected for download. For example, if you tap Download when the video footage is played to 00:00:30, the segment from 00:00:20 to 00:02:30 will be selected.

    Note

    In special occasions when 130-seconds duration is not available to be selected following the above-mentioned rule, the segment will extend afterwards or backwards until the segment duration reaches 130 seconds. For example, if you start downloading from the very beginning of the video footage, the selected segment will be from 00:00:00 to 00:02:10.

  3. Optional: Drag the slider(s) to lessen the duration of the segment for download.

    Note

    The duration should not be shorter than 10 seconds.

  4. Optional: Tap the Play icon to preview the selected segment.

    Note

    If the segment is encrypted, you should enter the device verification code before you can preview it. For details about video encryption, see Set Video and Image Encryption.

  5. Tap Download to start downloading.

    Note

    Download at the background is supported. The download continues if you exit the Download page or the Mobile Client.

  6. Optional: Go to More > Pictures and Videos to view the downloaded video segment.

Related

  • Playback
  • Start and Stop Playback
  • Capturing and Recording

Set Playback Quality for Device Added by IP/Domain

Adjust the image quality of playback for devices added by IP/Domain on the Hik-Connect Mobile Client.

Adjust Playback Speed

Adjust the playback speed for cameras linked to a DVR or NVR on the Hik-Connect Mobile Client.

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Steps
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