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Reset Password of DVR/NVR
Reserve Email Address for Resetting PasswordGenerate QR Code on Device Local GUIReset Password of DVR/NVR by Scanning QR Code
User Manual
Help CenterReset Password of DVR/NVR

Reset Password of DVR/NVR by Scanning QR Code

Reset the admin password of a DVR or NVR by scanning the QR code displayed on the device's local GUI.

If you forgot the admin password of DVR or NVR, you can reset the password by scanning the QR code generated on the local GUI of the device.

Before You Start

  • You should have allowed the Mobile Client to access your phone's camera.
  • You should have reserved email address for resetting device password and generated QR code on the device's local GUI. For details, see Reserve Email Address for Resetting Password and Generate QR Code on Device Local GUI.

Steps

  1. Tap More > Reset Device Password to enter the Reset Device Password page.

  2. Scan the QR code on the local GUI of the DVR or NVR.

    A verification code will be sent to the reserved email address.

    Note

    • The verification code will be valid for 48 hours.
    • If you reboot the device or change the reserved email address, the verification code would be invalid.

  3. Go to the device's local GUI.

  4. Enter the received verification code on the Verify by Reserved Email window and then click OK to continue.

  5. Create a new password and then confirm the password.

Related

  • Reserve Email Address for Resetting Password
  • Generate QR Code on Device Local GUI

Generate QR Code on Device Local GUI

Generate a QR code on the DVR or NVR local GUI for resetting the admin password.

How to Add a Device into Hik-Connect

Add devices to the Hik-Connect App through Cloud P2P, Hik-Connect DDNS, or IP/Domain.

Table of Contents

Before You Start
Steps
Related