Add a Device Through Cloud P2P

Prepare your device for Hik-Connect and add it to the App by scanning the QR code or entering the serial number.

Cloud P2P is the recommended way to add a device. Complete the preparation below, then add the device to the App.

Preparation

Upgrade your device to the latest version that supports Hik-Connect.
Enable the Hik-Connect function on the device and keep it online.

The path is Configuration → Network → Advanced Settings → Platform Access. Choose Hik-Connect or Cloud P2P in Platform Access Mode (there may be differences between devices), then set the verification code, which will be used for adding the device.

Note
Some devices may not allow a user-defined verification code. You can find the code on the device label. If there is no verification code on the label, the device verification code is ABCDEF. Since ABCDEF is not allowed as a verification code in the current service, please contact Hik-Connect technical support for processing before use.

Enable Hik-Connect on the device's Platform Access page.
Download the Hik-Connect App.

Download and install the latest version of the Hik-Connect App by visiting the Hikvision app store at appstore.hikvision.com on your computer or mobile phone.
Register and log in to a Hik-Connect account.

Register a Hik-Connect account through the Hik-Connect App or website using your mobile phone number or email. After registration, log in to the account through the Hik-Connect mobile client.
Note
The Hik-Connect website addresses for different countries are as follows:
- Russia: www.hik-connectru.com
- India: iindia.hik-connect.com
- Other countries: www.hik-connect.com

Finish the preparation above.
Add the device by scanning the QR code or by entering the device serial number (SN) manually.

Scan the QR code on the device label

Enter the device SN manually
Tap Add.
Enter the verification code set during preparation to complete the adding process.
The device completes the binding process with your account.

Note
For some older device models and versions, additional Hik-Connect DDNS needs to be configured to enable live view and playback in the App. See Add a Device Through Hik-Connect DDNS for details.

Add a Device Through Cloud P2P

Prepare your device for Hik-Connect and add it to the App by scanning the QR code or entering the serial number.

Cloud P2P is the recommended way to add a device. Complete the preparation below, then add the device to the App.

Upgrade your device to the latest version that supports Hik-Connect.
Enable the Hik-Connect function on the device and keep it online.

The path is Configuration → Network → Advanced Settings → Platform Access. Choose Hik-Connect or Cloud P2P in Platform Access Mode (there may be differences between devices), then set the verification code, which will be used for adding the device.

Note
Some devices may not allow a user-defined verification code. You can find the code on the device label. If there is no verification code on the label, the device verification code is ABCDEF. Since ABCDEF is not allowed as a verification code in the current service, please contact Hik-Connect technical support for processing before use.

Enable Hik-Connect on the device's Platform Access page.
Download the Hik-Connect App.

Download and install the latest version of the Hik-Connect App by visiting the Hikvision app store at appstore.hikvision.com on your computer or mobile phone.
Register and log in to a Hik-Connect account.

Register a Hik-Connect account through the Hik-Connect App or website using your mobile phone number or email. After registration, log in to the account through the Hik-Connect mobile client.
Note
The Hik-Connect website addresses for different countries are as follows:
- Russia: www.hik-connectru.com
- India: iindia.hik-connect.com
- Other countries: www.hik-connect.com

Finish the preparation above.
Add the device by scanning the QR code or by entering the device serial number (SN) manually.

Scan the QR code on the device label

Enter the device SN manually
Tap Add.
Enter the verification code set during preparation to complete the adding process.
The device completes the binding process with your account.

Note
For some older device models and versions, additional Hik-Connect DDNS needs to be configured to enable live view and playback in the App. See Add a Device Through Hik-Connect DDNS for details.